Family Advocate

Wu Yee Children's Services - San Francisco, CA



The Family Advocate (FA) promotes family wellness and parent involvement in the Early Head Start/Head Start Programs while acting as a liaison between classroom and home settings in the areas of health and family services. The FA learns and follows Early Head Start/Head Start Program Performance Standards, California Department of Education requirements, and all Wu Yee Children’s Services Child Development policies and procedures.  The FA will maintain and manages a caseload of 35-45 families throughout a program year and assists in recruiting additional eligible families.


The FA assists the families with documents and in planning for the program options.  They collaborate to plan and implement all required screenings and evaluations of children; complete all documentation and follow-up services as required by Wu Yee; and outlines clearly to parents the results of all screenings and evaluations and the need for additional follow-up services.


Conduct initial eligibility screening of families, including verification of income, ensuring all documentation obtained are accurate and complete, and begin the application/enrollment process and ensuring ongoing eligibility in the HeadStart and CDE Child Development Program.



  • Bilingual in Cantonese/English preferred
  • One year experience working with children and family services  
  • Demonstrated competence in supporting families and identifying cultural needs
  • Skill in dealing with sensitive family situations in a non-threatening and professional manner
  • Demonstrated effective approach to collaboration with internal and external partners
  • Knowledge of early childhood education and intervention
  • Computer literacy and familiarity with MS Word, Excel, and Outlook, including knowledge of working with databases



  • Bachelor's Degree in Social Work, Human Services, family services, counseling, or related field.  Without one of these related degrees you will be required to complete a certification or credential, in one of the above fields within 18 months of hire.

How to Apply

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Contact Info

Albert Tam

Job Details

Category: Family Services

Type: PT

Location: San Francisco, CA

Salary: Competitive Salary

Posted On: September 8th, 2017

Agency Details



Wu Yee delivers comprehensive services throughout the City of San Francisco. We serve over 4,000 children, families and child care providers each year.

We provide Early Head Start, Head Start, and State Preschool programs, Child Care Resources and Referrals, Child Care Subsidies and the Family Child Care Quality Network (FCCQN). The phrase “wu yee” means “protector of children” in Cantonese, and truly, children are at the heart of everything we do. If you’d like to learn more about who we are, please visit