ERSEA Coordinator

Wu Yee Children's Services - San Francisco, CA



To support, maintain, monitor, and enhance the following central administrative functions for the program: eligibility, recruitment, selection, enrollment, and attendance (ERSEA), record-keeping and reporting, and monitoring in order to ensure that all CDE and Head Start performance standards and regulations are fulfilled. 




  • Assist to maintain, and manage systems to track eligibility, recruitment, selection, enrollment and attendance of children to comply with federal, state, and city program regulations.
  • Support the coordination, recruitment and enrollment efforts for the program in receiving city, state and federal funds
  • Monitor and maintain current knowledge base regarding ERSEA regulations, CDD contract requirements, maintain document files regarding new or changed regulations, and communicate changes to enrollment and other appropriate staff.
  • Support the manager to ensure timely enrollment of families for subsidized childcare programs; and monitor all enrollment activity to ensure conformity with all legal, regulatory requirements and best practices.
  • Support the manager to maintain an updated record-keeping system to collect documentation for state and federal contract monitoring purposes.
  • Review and approve all CDE and Head Start applications
  • Participate in recruitment outreach events such as community fairs, health fairs, internal and external meetings, and other community and school-based events to lead program recruitment efforts
  • Creates and provides trainings and technical assistance to staff to ensure that they have the knowledge to fully implement high quality enrollment practices and recertification of documents.
  • Work closely with Family Advocates, Family Child Care specialist, and Home Visitors to identify and fill enrollment gaps at sites or programs throughout the program year when vacancies occur
  • Assist staff and families on issues concerning certification and recertification – gathering appropriate income verification and ensuring ongoing eligibility in Child Development Program
  • Monitors and conducts file reviews
  • Monitor the application process so that staff and families are fully informed of program services and options and that all documentation needed to enroll are complete and accurate.
  • Identify barriers to meeting performance standards requirements and develop appropriate solutions.
  • Evaluate program data to determine accuracy and efficacy of programs, needs, and trends.
  • Enhance systems that support program needs and functions, including the development of policies, procedures, forms, outreach material and other documents as needed.
  • Other duties as assigned. 




  • Bilingual fluency in Chinese/English or Spanish/English must be able to read and write fluency
  • Excellent customer service skills
  • Detail oriented, analytical, ability to multi-task
  • Proactive, action-oriented with strong time management skills
  • Demonstrated ability to work effectively with diverse groups of families
  • Proficient with MS Office Suite, strong excel and database experience
  • Self-motivated and able to work both independently and in a team setting
  • Ability to work some weekends and evenings
  • Occasional lifting up to 50 pounds 



  • Bachelor’s degree required, preferably in Social Services, Child Development or Business Administration.
  • Early Childhood Education units a plus, not required
  • Experience working in non-profit environment a plus 

How to Apply

Please submit a cover letter and your resume to

Contact Info

Job Details

Category: Program Support

Type: FT

Location: San Francisco, CA

Salary: Competitive Salary

Posted On: December 4th, 2017

Agency Details




Wu Yee delivers comprehensive services throughout the City of San Francisco. We serve over 4,000 children, families and child care providers each year.


We provide Early Head Start, Head Start, and State Preschool programs, Child Care Resources and Referrals, Child Care Subsidies and the Family Child Care Quality Network (FCCQN). The phrase “wu yee” means “protector of children” in Cantonese, and truly, children are at the heart of everything we do. If you’d like to learn more about who we are, please visit




Wu Yee is committed to the professional development and ongoing support for all staff. Wu Yee offers competitive wages and benefit plans which include medical, dental, vision and acupuncture/chiropractic care for employees and their families. In addition, Wu Yee offers an employer-sponsored shared- contribution 403 (b) retirement plan, pre-tax benefits and flexible spending accounts for health, dependent care, and employee referral services.


Wu Yee Children’s Services is an equal opportunity employer




We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristic protected by law.