Family Advocate

Wu Yee Children's Services - San Francisco, CA

POSITION SUMMARY:

The Family Advocate (FA) promotes family wellness and parent involvement in the Early Head Start/Head Start Programs while acting as a liaison between the classroom and home settings in the areas of health and family services. The FA learns and follows Early Head Start/Head Start Program Performance Standards, California Department of Education requirements, and all Wu Yee Children’s Services Child Development policies and procedures.  The FA will maintain and manages a caseload of 35-45 families throughout a program year and assists in recruiting additional eligible families.

 

The FA assists the families with documents and in planning for the program options.  They collaborate to plan and implement all required screenings and evaluations of children; complete all documentation and follow-up services as required by Wu Yee, and outlines clearly to parents the results of all screenings and evaluations and the need for additional follow-up services.

 

Conduct initial eligibility screening of families, including verification of income, ensuring all documentation obtained are accurate and complete, and begin the application/enrollment process and ensuring ongoing eligibility in the Head Start and CDE Child Development Program.

 

PRIMARY RESPONSIBILITIES:

 

  • Learn and follow Early Head Start/Head Start Program Performance Standards, California Department of Education requirements (including eligibility criteria), and all Wu Yee Children’s Services Child Development policies and procedures.
  • Maintain and manage a caseload of 30 – 43 families throughout a program year.
  • Document in Child Plus information obtained through family contacts, disability services, enrollment and health screenings as outlined in the Wu Yee Children’s Services Child Development policies and procedures and the Integrated Services Area Plan.
  • Maintain confidentiality of all family information and records in accordance with the Wu Yee Children’s Services Child Development Confidentiality Policy and Procedures.
  • Participate in ongoing professional development opportunities as available.
  • Assist the Center Manager in identifying and recruiting eligible families, including the recruitment of children with disabilities to ensure full enrollment at the center including scheduling site tours and orientation meetings, as well as assisting families with documentation and in planning for transition of children into, within, and out of the program options.
  • Work with families from the point of application and intake to the program and throughout their enrollment and determine family’s eligibility for child care programs using contract requirements.
  • Process applications on a timely basis and assign priority points according to pre-approved priority guidelines; verify that applications are complete and follow-up on incomplete applications. 
  • Conduct initial eligibility screening of families, including verification of income, ensuring all documentation obtained are accurate and complete, and begin the application/enrollment process and ensuring ongoing eligibility in the Head Start and CDE Child Development Program.
  • Create and maintain application folders for each applicant by ensuring that all relevant documents (including copies of all correspondence) are correct and immediately included in the file, that all conversations are documented in both the children’s file and on CP.net database system.
  • Support ERSEA, center manager, and teachers in educating parents regarding the Wu Yee Children’s Services Child Development Attendance and Tardiness Policy.
  • Work in collaboration with families, center staff, center manager, content managers and external consultants to help identify all needs of assigned children and families, including special needs of children.
  • Establish links and working relationships with appropriate service providers and community agencies.
  • In partnership with classroom teachers, outline clearly to parents the results of all screenings and evaluations and the need for additional follow-up services, including immunizations, health, disability, and social services.
  • Follow Wu Yee Children’s Services Child Development referral procedures as outlined in  the policies and procedures and ensure the completion of all screening, documentation, and follow-up services as required in the Wu Yee Children’s Services Child Development policies and procedures.
  • Communicate with teachers and center manager in a timely manner regarding children’s health concerns, and special family needs and services.
  • Work as a team with the center manager and teachers to plan and implement meaningful education and activities for families.  
  • Encourage assigned families to participate in family orientation, family committee meetings, Policy Council and other family activities.
  • Is responsible for assuring that all children and families are in a safe environment at all times in the program and is a mandated reporter of child abuse.
  • Work with center manager and teachers to plan home visits, parent-teacher conferences, case conferences, and multi-disciplinary meetings.
  • Assist families in developing Family Partnership Agreements based on strengths and needs throughout the program year.
  • Provide recommendations and referrals for relevant staff or community resources as needed.
  • Empower parents to develop and foster healthy self-concepts to assist them in fostering healthy self-concepts in their children and that they are their child’s first teacher.
  • Assist families during transition within Wu Yee Children’s Services Child Development programs, as well as to other centers or community/public programs.
  • Perform other duties as needed.

 

WHO WE ARE LOOKING FOR:

  • Bilingual in Spanish/English required
  • One year experience working with children and family services  
  • Demonstrated competence in supporting families and identifying cultural needs
  • Skill in dealing with sensitive family situations in a non-threatening and professional manner
  • Demonstrated effective approach to collaboration with internal and external partners
  • Knowledge of early childhood education and intervention
  • Computer literacy and familiarity with MS Word, Excel, and Outlook, including knowledge of working with databases

 

EDUCATION REQUIRED:

  • Bachelor's Degree in Social Work, Human Services, family services, counseling, or related field.  Without one of these related degrees, you will be required to complete a certification or credential, in one of the above fields within 18 months of hire.

How to Apply

Please submit a cover letter and your resume to humanresources@wuyee.org

Contact Info

humanresources@wuyee.org

Job Details

Category: Family Services

Type: FT

Location: San Francisco, CA

Salary: Competitive Salary

Posted On: December 4th, 2017

Agency Details

Website: https://www.wuyee.org

WHO WE ARE:

Wu Yee delivers comprehensive services throughout the City of San Francisco. We serve over 4,000 children, families and child care providers each year.

 

We provide Early Head Start, Head Start, and State Preschool programs, Child Care Resources and Referrals, Child Care Subsidies and the Family Child Care Quality Network (FCCQN). The phrase “wu yee” means “protector of children” in Cantonese, and truly, children are at the heart of everything we do. If you’d like to learn more about who we are, please visit wuyee.org.

 

WHY WORK FOR WU YEE: 

Wu Yee is committed to the professional development and ongoing support for all staff. Wu Yee offers competitive wages and benefit plans which include medical, dental, vision and acupuncture/chiropractic care for employees and their families. In addition, Wu Yee offers an employer-sponsored shared- contribution 403 (b) retirement plan, pre-tax benefits and flexible spending accounts for health, dependent care, and employee referral services.

 

Wu Yee Children’s Services is an equal opportunity employer

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristic protected by law.