Early Head Start Home-Based Supervisor
Foothill Family - El Monte, CA
The Early Head Start Home-Based Supervisor supervises the EHS Home Visitors and other staff as assigned. Reports to and collaborates with EHS Home-Based Early Childhood Education Program Manager ensuring that staff follows and reinforces Agency policies, Office of Head Start Program Performance Standards (HSPPS), and State and Federal Law. This position will provide regular reflective supervision, coaching, observations, and feedback for staff to provide high quality comprehensive Early Head Start services. Works closely with the EHS management team to ensure provision of quality services for children and families through on-going monitoring and program improvement process.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Supports and promotes the mission of the Agency: Building Brighter Futures for Children and Families.
- Works collaboratively in supervising the Home Visitors and other staff as assigned;planning, assigning, and directing work.
- Guides others in theories and principles of child growth and development, early childhood education and effective parent and family engagement.
- Assures contract compliance by implementing tracking and monitoring process.
- Creates and maintains a creative, positive, sustainable and supportive work environment.
- Appraises performance, gives feedback, and provides rewards and disciplines for assigned direct reports.
- Addresses complaints and resolves problems.
- Consults with staff and community members regarding cases.
- Completes program reports and community presentations.
- Works independently and as part of a team; responsible to ensure coverage of caseloads during absences and/or in case of emergencies and disasters.
- Participates in interviewing of new staff as part of a team.
- Provides on-the-job onboarding and training to new and on-going staff based on assessment of individual staff needs and contract requirements.
- Participates in Agency staff training activities and provides input on overall staff training needs.
- Ensures assigned staff participate in Early Head Start and Agency wide staff meetings.
- Collects and analyzes various data efficiently to meet the reporting duties; as well as utilizes analyzed data to inform the program for effective program monitoring, assessment, and improvement.
- Assures accurate data is submitted by staff on a timely basis to meet all funding source and contract requirements.
- Identifies any individual, Agency or systems problems which impede service to clients and/or productive team work and submit recommendations for problem resolution.
- Works with Early Head Start program management team and staff to help address identified gaps in and barriers to service.
- Provides outreach in a culturally appropriate way to various segments of the community for promotion of goal achievement by existing clients and development of relationships with others for the benefit of clients, program and Agency.
- Ensures program staff, consultants or contractors are familiar with the ethnic backgrounds and heritages of families in the program and able to effectively communicate, either directly or through interpretation and translation, with children who are dual language learners and to the extent feasible, with families with limited English proficiency.
- Facilitates the development and maintenance of networks, cooperative and collaborative relationships with both public and private community organizations, groups and individuals.
- Represents the Agency at community meetings and outreach events. Consult with other agencies and schools.
- Prepares for and participate in meetings, supervision, training sessions and other activities pertaining to Early Head Start or Foothill Family as required by the Agency.
- Keeps abreast of new developments in the field of early childhood development, parent and family engagement, social services, pregnancy and related areas.
- Supports, reinforces and implements agency policies. Work effectively and cooperatively with other agency staff, collaborating when appropriate.
- Works in close harmony with all levels in the Agency.
- Displays sensitivity to the service population’s cultural and socioeconomics characteristics.
- Performs work in a safe manner at all times and ensures employees are abiding by safety practices; takes action when employees put themselves or others at risk.
- Follows all policies, procedures and legal mandates including HIPAA, client confidentiality, releases of information, protected health information (PHI) and client files.
- Ensures staff follows all policies, procedures and legal mandates including HIPAA, client confidentiality, releases of information, protected health information (PHI) and client files, and takes applies appropriate coaching, counseling and disciplinary action to reinforce staff compliance.
- Ensures performance and behaviors support the Agency’s performance quality improvement (PQI) goals and objectives.
- Reports to work on time and maintains reliable and regular attendance.
- Performs other duties as assigned.
Performs supervisory responsibilities in accordance with the Agency's policies and applicable laws. Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Examines, analyzes and evaluates program operations, productivity data and personnel needs, prepares necessary reports and makes recommendations to reconcile program budget(s) and resource allocations.
- Bachelor’s degree in Education, Social Work, Psychology, or related field.
- Two years of supervisory and/or direct home visiting service experience in Early Head
- Start or related program preferred.
- Training and experience in providing/receiving Reflective Supervision preferred.
- Sound organizational and time management skills to manage high and varied activity level.
- Exhibits initiative, flexibility, creativity, and enthusiasm.
- Ability to be an excellent representative of the agency to the community.
- Excellent written and oral communication skills and the ability to read and write complex material.
- Ability to administer a complex program by being detail oriented, following up on concerns, and understanding the systems which help insure quality of service and accurate record keeping.
- Excellent interpersonal skills, including the ability to work cooperatively as a team leader and team member.
- Knowledge and sensitivity to cultural differences.
- Computer literacy.
- Ability to gather, analyze, and utilize data efficiently and effectively; and create useful reports to communicate with others.
- Ability to relate harmoniously with staff and clients of diverse ethnic and economic backgrounds.
- Valid CA Driver License and maintains insurability on the Agency’s Auto-liability policy and maintains the California state required auto insurance liability limits.