Family Service Associate I, Head Start/Early Head StartProgram

Mexican American Opportunity Foundation (MAOF) - Los Angeles County , CA

POSITION TITLE:  Family Service Associate I

DEPARTMENT:       MAOF Head Start/Early Head Start, California Child Care and State Pre-School Programs,                               Early Head Start Partnerships

 FLSA STATUS:       Non- Exempt, Full-Time

The Family Service Associate is a staff person who links Head Start families to appropriate health, special needs, nutrition, social services, mental health and parent involvement services, supporting them in making decisions and choices that will help improve their lives. This staff person also works collaboratively with Program Specialists to implement mandated Federal and state guidelines.



  • Interacts with families in a manner that is respectful of each family’s ethnic, cultural and diversity.
  • Communicates in an effective manner with parents and children in their native language
  • Travels to Head Start centers, community agencies, conferences, trainings, and provide Head Start families with transportation, as needed
  • Maintains current and accurate records as required by the program and insuring their confidentiality
  • Collaborates effectively with others in a multidisciplinary approach
  • Participates in the enrollment function of eligible children regardless of race, sex, creed, color, national origin, or children with disabilities
  • Establishes a role of advocacy and serves as spokesperson for Head Start families. 

Duties and Responsibilities:

  • Attend in-service trainings, unit meetings at sites and staff meetings, including parent meetings
  • Prepares and submits monthly attendance reports in coordination with teaching staff;
  • Meets with Program Specialists as required for planning and evaluation purposes;
  • Assists in the recruitment of eligible children into the program;
  • Monitors children’s frequent absences and provides assistance when needed;
  • Complete health records
  • Refers children and/or their families to appropriate Program Specialist and/or services; (i.e. mental health, disabilities, nutrition, health)
  • Facilitates and assists families in arranging appointments and follow-up visits, as needed (i.e., medical, dental, court, social services agencies and local education agencies);
  • Maintains and prepares reports for submission to the Program Specialists (i.e., attendance, control sheets, volunteer time sheets and nutrition forms);
  • Implements health screenings for audio and vision, when necessary;
  • Implements heights/weights twice a year
  • Assists with the distribution of program supplies (i.e. disabilities, nutrition, health)
  • Any additional responsibility assigned by FSA Coordinator, Director or Program Specialist
  • Weekend and evening work may be assigned as needed.

 FSA will assist with:



  • Assists with home visit, if necessary
  • Orients parents as to the purpose and need for a complete physical and dental exam for their children, and the overall goals and objectives of the health requirements
  • Develops and maintains a centralized record-keeping system which ensures confidentiality of individual child records
  • Assists FSA II in: follow-ups on children with disabilities to ensure that the children and parents have obtained the appropriate placement and special services indicated if needed
  • Provide Head Start families with emergency assistance or crisis intervention
  • Assists the Family Service Specialist in planning and presenting parent trainings on child abuse
  • Assists in the recruitment of eligible children into the program
  • Serves as liaison between Head Start families and community-based organizations to provide appropriate information
  • Assists with routine aspects of parent involvement documents
  • Provided training for parents or sanitation and safety as needed
  • Cooperates in the recruitment, enrollment, orientation, and encouragement of parents of Head Start children to participate fully in the program
  • Assists parent in arranging for a smooth transition of their children to the public school system
  • Assists the Program Specialists in the review and analysis of screening results to

How to Apply

Click here to email us about this position

Contact Info

Araceli Cruz, (323)278-3889

Job Details

Category: Family Services

Type: FT

Location: Los Angeles County , CA

Salary: 17.78 - 0.00

Posted On: February 17th, 2021

Agency Details


For more than 55 years the Mexican American Opportunity Foundation has provided an assortment of social service programs that work to advance the upward mobility of the greater Latino community of California.  Covering seven California counties, from San Diego County to Monterey County, our staple programs include Child Care and Early Education, Senior Services and Community Services.  Last year, more than 100,000 Californians benefitted from these programs.