Foothill Family - El Monte, CA
The Data Manager analyzes and interprets program data to assist the Agency in making sound, informed and effective decisions. The Data Manager conducts in-depth services and systems analysis with the goal of leveraging resources to maximize the impact of the organization’s work on meeting the needs of the community. Duties performed include analyzing the Agency’s impact on children, families, systems and the community; ensuring that the Early Head Start (EHS) program is supported by data that demonstrates needs; and identifying needs that are unaddressed by the agency.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Supports and promotes the mission of the Agency: Foothill Family empowers children and families to achieve success in relationships, school, and work through community-based services that advance growth and development.
- Works with managers and Performance Quality Improvement (PQI) committee members to identify appropriate metrics and new collection sources and methods.
- Manages data validation processes and refines data management procedures as approved by the Clinical and EHS Directors for the collection and analysis of data.
- Works with the Agency Information Systems Team to design reports, dashboards for analysis purposes and management of data in the Childplus System.
- Provides basic and refresher training in Childplus for staff.
- Develops and implements data collection systems and other strategies that optimize statistical efficiency and data quality.
- Analyzes and cross-references data across all comprehensive services areas to analyze impact on child and family outcomes.
- Assimilates information to identify themes, trends, or areas where systems need to be developed or strengthened.
- Locates and defines new process improvement opportunities and recommends upgrades or improved reports for better decision making tools.
- Participates in technology planning and/or upgrading activities including implementation.
- Works with the Finance, Accounting and Billing departments to create reports to meet department needs.
- Work collaboratively with the Management team to continuously review, interpret, and evaluate data to achieve program goals and quality improvement efforts for the program and agency strategic plans.
- Leads and oversees the Community Assessment process for Early Head Start and ensures alignment of data with the Agencywide Community Assessment, and uses information with the team to identify needs that are unaddressed in the community.
- Oversees the completion and submittal of the Program Information Report (PIR) through coordination with the Management Team.
- Prepares reports on program goals and objectives, identified performance metrics, and child and family outcomes to internal and external stakeholders, including the Board of Directors and Policy Council.
- Keeps abreast of technological changes and innovations in the data analysis field.
- Analyzes Training Assessment data for staff and partners to identify Training and Technical Assistance Plan priorities collaboratively with the EHS Management Team.
- Assist the Clinical Director with required reports for the Office of Head Start, including grant applications, and reports.
- Works well in a team environment, sharing responsibilities and outcomes of projects both within the department and across the Agency.
- Displays sensitivity to the service population’s cultural and socioeconomics characteristics.
- Performs work in a safe manner at all times and ensures employees are abiding by safety practices; takes action when employees put themselves or others at risk.
- Follows all policies, procedures and legal mandates including HIPAA, client confidentiality, releases of information, protected health information (PHI) and client files.
- Ensures performance and behaviors support the Agency’s performance quality improvement (PQI) goals and objectives.
- Reports to work on time and maintains reliable and regular attendance.
- Performs other duties as assigned.
- Baccalaureate degree in business administration, data analytics, data science, information/technology, early childhood, public health, or related field required. Master’s level preferred.
- If degree is in early education, mental health/psychology, or social work related fields, evidence of coursework/field placement in macro social work practice, administration, data analysis, research practice, acceptable.
- 3 to 5 years experience working in Early Head Start, Non-Profit Human Services Management, or Early Childhood Development programs
- Knowledge and skills in the new Head Start Program Performance Standards
- Three to five years of experience in nonprofit or human services management that includes data collection and analysis; experience in early childhood education or human services preferred
- Basic research skills-can plan and coordinate basic research projects including sampling, data collection procedures, analysis, and reporting
- Analytical skills—can analyze information provided, forecast the consequences of different courses of actions, independently select the most reasonable and desirable alternatives and, in most cases independently make the decisions related to implementation
- Ability to communicate detailed, technical information, both orally and in writing
- Excellent interpersonal and communication skills in both program and outreach settings
- Excellent organizational skills with strong attention to detail and problem solving abilities
- Drive to make a difference in the life of children and families
- Ability to teach and coach others to understand and utilize data in decision making and maximization of program resources.
- Ability to administer a complex program by being detail oriented, understanding the systems which help insure quality of service and accurate record keeping.
- Valid CA Driver’s License and maintains insurability on the Agency’s Auto-liability policy and maintains the Agency required State of California auto insurance liability limits.
- Ability to be an excellent representative of the Agency to the community.
- 3 to 5 years experience in data collection and analysis
- Knowledge, skills, and experience in the administration and utilization of electronic reporting and record-keeping systems required.
- Experience, Knowledge and Skills in the administration and utilization of the Childplus software system highly preferred.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Travel to other program locations or offsite meeting sites is required. The employee must occasionally lift and/or move up to 25 pounds.
Foothill Family is an Equal Opportunity Employer including individuals with disabilities and veterans.