Enrollment Manager

Wu Yee Children's Services - San Franciso, CA

Responsible for the overall management of the enrollment activities for the Child Development Department’s Head Start/Early Head Start, California Department of Education and Office of Early Care and Education (OECE) contracts.  Duties include supervision of all enrollment staff, overall monitoring activities, and development of all policies and procedures related to enrollment activities.


  • Ensure that a viable waitlist of children is maintained for the Early Head Start and Head Start options which is at least 20% of the funded enrollment slots for each site.
  • Oversee CDE application enrollment process to ensure that all eligible families are enrolled in a timely manner.
  • Recruit, interview, hire, and provide performance reviews for staff.  Hold regular 1:1 and team meetings. 
  • Regular training for on Head Start and CDE regulations and policies. 
  • Collaborate with Recruitment/Outreach Coordinator to develop annual Recruitment Plan
  • Organize and facilitate annual Selection Criteria Committee meeting by November of each year
  • Ensure attendance policies and activities including monthly reporting are carried out
  • Conduct Head Start and CDE program audit activities in accordance with monitoring schedule 
  • Develop and revise enrollment procedures for EHS/HS and CDE contracts
  • Serve as lead contact for Office of Early Care and Education(OECE) on written and verbal correspondence and meetings
  • Responsible for regular internal and external reporting 
  • Participate in both internal Management and external meetings to represent Enrollment team


  • Bachelors degree in Human Service field, Statistics, or Business 
  • Minimum 2 years supervisory experience
  • Minimum 3 years working in an educational/social services setting 
  • Minimum 3 years working with enrollment or data processing
  • Minimum 3 years experience working with Families who are low-income. 
  • Excellent oral and written communication

Compensation and Benefits:

  • Competitive salary 
  • Fully paid employee health, dental and vision
  • 403b with matching contribution after 1 year
  • 13 holidays, 10 days vacation and paid sick leave
  • Lots of opportunity for advancement across the organization
  • Extensive paid training and professional development

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records to apply for any open position in which they feel qualified. Wu Yee Children’s Services is an equal opportunity employer.

How to Apply

Please Apply online with Cover Letter and Resume

Click here to visit the application page

Click here to email us about this position

Contact Info

Carolyn Hodge

Job Details

Category: Management

Type: FT

Location: San Franciso, CA

Salary: Competitive Salary

Posted On: February 12th, 2020

Agency Details

Website: http://www.wuyee.org

Founded in 1977 by social workers and parents concerned about the challenges faced by new immigrants in Chinatown, Wu Yee Children’s Services (Wu Yee) has grown to a city-scale agency serving diverse families throughout San Francisco, and is now the city’s largest provider of Early Head Start. Wu Yee offers child care and support for families throughout San Francisco. We provide Head Start and Early Head Start programs at our 12 child development centers (CDCs) and through Family Child Care (FCC) homes. 

Wu Yee delivers a comprehensive range of Child Development, Family, and Provider Services — including Early Head Start, Head Start, and State Preschool programs, the Joy Lok Family Resource Center, public benefits assistance, child care Resource and Referrals, child care payment assistance, child care provider training, a food program for child care providers, and the Family Child Care Quality Network (FCCQN).

The phrase "wu yee" means "protector of children" in Cantonese, and children are at the heart of everything we do. Wu Yee's mission is to create opportunities for children to be healthy, for families to thrive and for communities to be strong.